Job Description
***CLOSING DATE FOR APPLICATIONS 21/10/21 . Interviews will take place week commencing 25/10/21***

Job Title: Customer Service Assistant
Reporting to: Store Manager and Assistant Store Manager

Patriot Games Leeds is currently looking for a reliable, experienced retail assistant to work part-time in our busy hobby shop and gaming space. We invite applications from those looking to work a minimum of 10 hours per week. Excellent communication skills and a friendly demeanour are essential as you will be welcoming customers by greeting them and offering assistance. An in-depth knowledge of gaming is not essential, as full training will be given. However, we do ask that you familiarise yourself with the nature of our business before applying to ensure you are willing to learn a little about the games we sell and play in store.

Essential Skills
Duties Working hours
Our hours of trading are 10am -10pm Tuesdays - Fridays, 10am - 6pm Saturdays and 10am - 4pm Sundays. Weekday shifts will be either daytime 10am-7pm or evening 5pm - 10pm
Normally you will work 3-4 shifts per week, please indicate your availability on application.

Basic information



Email address:

Are you over 18?:

Do you have any unspent convictions under the Rehabilitation of Offenders Act? (Excluding motoring offences):
If you have answered yes, please provide details:

Education and Training

Qualifications: (Please include dates, grades and school/university/college.)

Customer Service Experience:
Less than one year
One to Two years
Two to Three years
Three or more years
Please note: Candidates without relevant experience will be considered only in exceptional circumstances.

Please provide any further details of your past experience working in customer service. (This can include voluntary work)

Name of Current or most recent employer:

Address of Current or most recent employer:

Your job title:

Dates worked from and to:

Notice period required (if in employment):

Outline the nature of your job and your responsibilities for current/most recent job:

About You

Please provide a short explanation of what interests you about this position

Please check all types of games of which you have some knowledge
Board Games
Collectable Card Games
Other Card Games
Tabletop War Games
Roleplaying Games

If you have ticked any of the above boxes, please provide details, including any activity within local gaming communities.


Please indicate if there are any days or times you cannot work
Tuesday 10:00-19:00
Tuesday 17:00-22:00
Wednesday 10:00-19:00
Wednesday 17:00-22:00
Thursday 10:00-19:00
Thursday 17:00-22:00
Friday 10:00-19:00
Friday 17:00 22:00
Saturday 10:00-18:00
Sunday 10:00-16:00
Please note: Weekend availability is essential.